Frequently Asked Questions
Frequently Asked Questions
An appraisal for a diamond ring with less than 1.0 carat of diamonds is $95. For larger diamond carat weights & other jewelry items, the prices can be found on the website under the prices tab.
For a single item the appointment can take an 1 – 1 1/2 hour depending on how many questions the client has.
Attached is the latest pdf file from the Canadian Jewellers Association listing the questions you should ask your prospective appraiser about their appraisals guidelines. About Jewellery Appraisals
Yes, you do have to leave your item(s) with us for a physical examination, but the wait time (1-1.5 hours per item) which is relatively short compared to what retail stores tell you they need. Usually articles are returned the same day. For multiple items our turnaround times can be arranged to suit the client’s schedule.
No, presently due to COVID-19 restrictions we maintain mask and glove protocols. However, to ensure the safety of our clients our present service is drop off only. This policy will be updated as the situation changes.
The report for a single item is usually ready 24-48 hours after inspection. Appraisals containing multiple items will take longer depending on the type of report requested.
We do not buy or sell jewelry or loose gemstones. We have no skill or tools for unsetting or resetting gemstones, nor do we have any interest in doing so. In order for someone to switch your gems, they would have to have an inventory of thousands and thousands of gems on hand ready to do so, which would entail having a retail store. Our business is completely service oriented and based entirely on trust. We have no ties whatsoever to any jewellery retailer so you can be assured that your gems will NEVER EVER be switched while your jewelry is in our care. We pride ourselves on being unbiased, independent third party. Our policy is return our clients valuables back to them as early as possible. Our clients’ trust is paramount to us therefore we strive for a speedy return of your property once the examination is completed.
No, it can be measured and graded within its setting. In extraordinary circumstances we may feel it necessary to examine your diamond loose; we would discuss this with you in advance so that arrangements that the client is comfortable with can be arranged.
We offer a full range of appraisal services tailored to meet our clients’ individual needs. Properly researched appraisals require more than just gemological training. They require schooled study, rigorous testing and regular requalification in appraisal methodology given by a professional appraisal organization. We are compliant with the Uniform Standards of Appraisal Practice (USPAP) by regularly attending the 2-year course updates required. The compliance to USPAP is voluntary. Professional appraisers adhere to this standard to maintain public trust. We are proud to be designated members of four (4) professional appraisal organizations: Canadian Jewelers Association (CJA), International Society of Appraisers (ISA), National Association of Jewelry Appraisers (NAJA) & the Association of Independent Jewelry Valuers (AIJV). All of these organizations have rigid codes of conduct for ethical behaviour and strict standards of confidentiality that we have sworn to uphold. We are one of the very few gems and jewellery appraisers in British Columbia who is both a qualified gemmologist and certified appraisal professional.
Our reports are unbiased and market research driven. We do not offer a single page document. In our opinion, this document does not serve our client’s best interests. A single page document will have minimal information at best, often with no photo(s) and this document will disclaim any responsibility for their opinions.
Jewelry ownership has emotional ties. These articles are connected to people and special events. Aren’t your valuables worth protecting for future generations with a well written appraisal?
We are dedicated to providing superior service, a work product that is defensible and solves our client’s needs. We offer a quick turn around time. We will never compromise quality for speed in our work product.
We maintain professional development by annually attending appraisal or gem and jewelry conferences/ workshops to update our knowledge & skill sets. This helps us stay current with changes happening in the marketplace. Few of our competitors have as much experience in the types of appraisal services we offer. Our professional fees reflect the quality and service we offer.